Terms Of Services

Effective Date / Last Updated: January 23, 2026

 

Welcome to Vestimuse. These Terms of Service (“Terms”) govern your use of the website https://vestimuse.store/ and your purchase of picture frames and related products from The Framing House Design (“we,” “us,” or “our”).

 

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

 

1. E-Commerce Platform
 
This website uses WooCommerce, an e-commerce platform that allows us to process and manage online orders securely. While WooCommerce provides the software infrastructure, your purchase agreement and customer relationship are entirely with The Framing House Design. For information regarding WooCommerce’s compliance standards, you may refer to their official compliance documentation.

 

2. Products and Specifications
 
We specialize in high-quality picture frames. We make every effort to display the colors, dimensions, and materials of our frames as accurately as possible. However, because computer monitors display colors differently, and because materials like wood or metal may have natural variations, we cannot guarantee that the exact color or texture you see on your screen will perfectly match the final product. All product descriptions and availability are subject to change without notice.

 

3. Pricing and Payments

 

  • Currency: All prices are listed in USD ($).
  • Additional Charges: The price you see at checkout is the final price. We do not charge hidden fees or post-purchase mandatory charges.
  • Payment Methods: We securely accept PayPal, Affirm, Afterpay, and Stripe.
  • For complete details on payment processing and security, please review our Payment Policy.
4. Orders
 
When you place an order, you will receive an email confirmation. This email confirms that we have received your order request, but does not guarantee acceptance. We reserve the right to modify, reject, or cancel any order due to inventory shortages, pricing errors, or suspected fraudulent activity. If we cancel your order, we will notify you and issue a full refund to your original payment method.

 

5. Shipping and Delivery
 
We ship our picture frames to addresses all over the USA.

 

  • Cost: Shipping is completely free ($0) on all orders.
  • Carriers: We ship via FedEx, USPS, and UPS.
  • Timeframes: Our daily order cut-off is 5:00 PM (PDT). Orders have a handling time of 1-2 business days, followed by a transit time of 3-6 business days. Total expected delivery time is 4-8 business days.
  • For complete details, please read our Shipping Policy.
6. Returns and Refunds
 
We want you to be fully satisfied with your framing purchase.

 

  • Return Window: We accept returns by mail within 30 days of delivery.
  • Restocking Fee: We do not charge any restocking fees ($0).
  • Refund Processing: Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method.
  • For instructions on how to initiate a return, please read our Return & Refund Policy.
 
7. Privacy
 
Your submission of personal information through the store is governed by our Privacy Policy. We do not sell your personal data. For more information, please review our Privacy Policy.

 

8. Intellectual Property
 
All content on this website, including product designs, text, graphics, logos, and images, is the property of The Framing House Design or our content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

 

9. Prohibited Activities
 
By using this website, you agree not to:

 

  • Use the site for any unlawful purpose.
  • Attempt to bypass our security measures or payment gateways.
  • Submit false or misleading information during checkout.
  • Use automated systems (bots) to scrape content or manipulate the purchasing process.
10. Limitation of Liability
 
To the fullest extent permitted by applicable law, The Framing House Design shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products. Our total liability to you for any damages shall not exceed the amount you paid for the product(s) in question.

 

11. Governing Law
 
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions.

 

12. Changes to Terms
 
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website, as indicated by the “Last Updated” date at the top of this page. Your continued use of the website following any changes constitutes your acceptance of the new Terms.

 

13. Contact Information
If you have any questions regarding these Terms, your order, or our products, please contact us. We offer 24/7 Live Chat support on our website, or you can reach us through the details below: